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Frequently asked questions

Is free delivery available?

Yes, all orders that are over $149 will receive free standard delivery. 

How much is shipping?

USA Orders:
For all orders under $149, we charge a flat shipping rate of $7.90.

Free Shipping is available for all orders above $149.

How long will it take for my order to arrive?

LED Rechargable Wall Light:

Standard Shipping to any USA address can take anywhere between 2-8 days.

All Other Products:

Shipping to any USA address can take anywhere between 2-20 days.

What payment methods do you accept?

We accept MasterCard, Visa, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and AfterPay. 

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorised and approved. Your credit card information is not stored on our servers.

How can we contact you?

If you have any further questions or queries, please email us at info@shopnovalights.com

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